Question 1

How do I know which package I need?

Accepted Answer

All of our packages are designed to work to suit all different styles of projects for all ranges of budgets. If you need any help choosing the best package for you, just get in touch and we can find your best suited fit!

Question 2

There's something in a higher package which I would like to add, how do I do that?

Accepted Answer

Most of our packages are designed to be flexible to best suit the client's needs. If there is a service from an alternative package, I'm happy to discuss the best options for you.

Question 3

I need my project done faster than your standard turnaround, are you able to do it?

Accepted Answer

As much as I love being able to please all of my client's wishes, with the nature of design, timelines, both within and out of the designer's control, it's not always possible to meet requested deadlines. The best designs do take time, and I pride myself on offering a high standard of finish to all my projects.

Question 4

Why do I have to pay before I receive my work?

Accepted Answer

Paying a deposit in most service-based businesses is customary to protect both the client and the designer to ensure a high standard of work. A deposit allows a designer to compensate for the work needed to put into a project, while also protecting the client to ensure that full payment is complete only when you are happy with the final service.

Question 5

I've found a cheaper designer, can you price match on a project?

Accepted Answer

Though I am always happy to discuss a package option that can best suit your budget whilst meeting your expectations, I've based the rates on my experience, contacts, and a piece that I find competitive in this market.  For a long-term investment, it is best to consider every option before making a final decision.

Question 6

Can I see some samples first before I commit to a package?

Accepted Answer

To be fair to all clients and prioritize those client who have paid, I am unable to provide free samples of your own project. To best get an idea of the work I am able to advise new clients to visit my website to see my full portfolio of existing projects and I am happy to send over more information about any particular previous project